(SR.) Splunk Analyst

US-PA-Valley Forge
2 weeks ago
Job ID
# Positions
Information Technology

General Position Summary

The (Sr.) Splunk Analyst position within the Platform Operations department is the top-level technical contributor in one or more highly specialized areas of systems administration. The (Sr.) Splunk Analyst provides guidance and direction to a staff of technologists focused on the continued functioning of the PJM computing environment.

Essential Duties and Responsibilities

  • Linux Administration with a focus on Management of the PJM Splunk service infrastructure.
  • Perform core administrative duties such as version upgrades, managing permissions, and monitoring the platform to ensure it continually meets performance and availability requirements
  • Perform data ingest, ensuring appropriate source typing and data quality
  • Provide subject matter expertise for Splunk SPL query writing, dashboard creation, and alert configuration
  • Mentor team members in all aspects of the Splunk platform
  • Work with information systems owners and project teams to understand their logging needs and assist with implementing practices and procedures consistent with PJM’s policies
  • Maintain current knowledge of industry trends and standards
  • Periodic off-hours work required including weekends and holidays. Must be able to provide 24 by 7 on-call support as necessary.
  • Tool selection and implementation to support integration with the AIX/Linux platform including Splunk and Puppet.
  • Configuration management support for both hardware and software leveraging best practices, software packaging, version control systems.
  • Proactive performance management using state of the art tools
  • Manage projects for the implementation of new solutions at PJM.
  • Lead the development of Splunk application strategy and standards at PJM.
  • Deployment and integration of Splunk apps according to business needs and strategic direction.
  • Participate in the development and completion of testing activities related to the Splunk platform.
  • Build and develop strong relationships with ITS's business area clients to develop solutions that make a difference and get recognized.
  • Manage, maintain and support middleware software working closely with developers, third party vendors, and customers to ensure a reliable and scalable platform.

Characteristics and Qualifications


  • BS, Computer Science, Math, Business Administration or equivalent work experience
  • 0-5 years of experience 2 + years Splunk Administrator experience Splunk - Installation, Configuration, Management Experience with SuSE Linux Enterprise Server (SLES) and RedHat Enterprise Linux (RHEL)
  • Ability to produce high-quality work products with attention to detail
  • Ability to communicate effectively in a team environment
  • Experience in quantitative and qualitative analysis
  • Experience using verbal and written communications skills
  • Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint)
  • Ability to use System Administration skills for AIX platforms This includes operating system installation, configuration, and maintenance
  • Experience supporting ORACLE in an AIX/UNIX environment
  • Experience with virtualization within Windows, Linux, or AIX
  • Experience with Security related issues as they apply to the AIX/Linux/Unix environment


  • BS, Business Administration
  • Experience with PJM operations, markets, and planning functions
  • Experience supporting any of PJM Committees


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