The Event Planner is a highly-energetic, flexible and customer-focused professional who provides exceptional customer service to all PJM members, visitors and guests who interact with PJM, either by telephone or on PJM’s premises.
The Event Planner enhances PJM’s effectiveness by providing information-management support; representing the business to others (internally/externally) and provides administrative support services, as required by management. The following is a summary of the position expectations:
The Event Planner will be responsible for supporting the PJM internal and external meeting process by providing a single point of contact for meeting logistics. The Event Planner will be responsible for coordination of various vendors to provide all logistical support required for any meeting. The Event Planner will work with multiple departments within PJM to plan and schedule meetings. This Event Planner must be motivated to learn industry business and technology.
Customer Service – Possesses excellent communication skills (professionalism, friendliness and willingness) to assist all visitors to the PJM premises in the conduct of their business-related activities while on PJM’s premises.
PJM’s Corporate Web Site – The Event Planner will be responsible for ensuring that PJM’s web site content for meetings is updated in a timely fashion.
Administrative support – Assist in the transcription, formatting, inputting, editing, retrieving, copying and transmitting of text, data and graphics using the Microsoft Office Suite. Special assignments may be assigned as required.
Customer Confidence - Maintain customer confidence and protect operations by working in a team-based fashion and maintaining the confidentiality of information.